I've never been a fan of franchise restaurants. But today I went to a Bagels and Beans in Leiden and decided I like it. Good, fresh bagels, nice staff, decent coffee. Good concept. OK, the bagels are a little lighter than they should be and the cappuccinos are huge but there's a big audience for that. Only thing I really didn't like were the very sweet muffins but that's personal. Since I bake these things myself I've tweaked my recipe to be less sweet. I like it that way but it does mean I find most other muffins (and a lot of pastry) too sweet. Other people won't have this problem I expect.